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Kankakee County Chamber of Commerce Refund Policy

  • General Policy: Refunds for payments made to the Kankakee County Chamber of Commerce (KCCC) are subject to the following conditions.
  • Membership Fees: Membership fees are generally non-refundable. Exceptions may be considered on a case-by-case basis within 30 days of payment, subject to a review of the circumstances.
  • Event Registration: For events requiring registration, cancellations received up to 30 days before the event will be refunded in full. Cancellations received less than 30 days of the event will not be eligible for a refund.
  • Sponsorships: Payments for sponsorships are non-refundable once agreed upon and paid, as these funds are immediately allocated for specific uses.
  • Processing Time: Refund requests that are approved will be processed within 30 business days of approval.
  • Refund Method: Refunds will be issued using the original payment method. If this is not possible, an alternative method will be arranged.
  • Right to Refuse: KCCC reserves the right to refuse a refund request if it does not comply with our policy.
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